We put together the most commonly asked questions from clients and users. If you don't find what you are looking for, drop us a line here
What are user profiles? What are the people and domain skills in these profiles?
User profiles are profiles of a user’s people skills and domain skills. People skills are soft/interpersonal skills and personal attributes that allow people to effectively perform their work duties. Examples include problem solving or communication skills. Domain skills on the other hand are technical skills that are task-focused and allow you to perform your job effectively. Examples could be performing a needs analysis for a management consultant or pitching to a client for a sales representative. In the user profiles, each employee/candidate’s skills are measured in the nugget.ai app based on how they behave in real job simulations and are compared to industry benchmarks based on a specific job. The profiles can help identify your fit to specific jobs and identify career paths that you may fit with that you never even thought about before!
What is a nugget.ai story?
Stories are real job simulations that involve activities that would be performed day-to-day on the job. Each story contains a number of chapters meant to contain a variety of job relevant activities to allow you to demonstrate how you would behave on the job. These stories will measure a variety of people skills as well as the domain skills necessary for the specific job.
Do I need to prepare ahead to do these stories?
The simple answer is no. When nugget.ai examines your people stills, we examine how you demonstrate your skills, therefore there is no right or wrong answer. However, for the domain skills, these will come with experience on the job. Therefore, you will either have the knowledge based on previous job experience or you won’t. We want to see you demonstrate your authentic self and skills in these stories, so don’t stress and jump right in!
Do I need to do the story all at once?
Nope! Each of the stories is made up of a series of chapters. Each of the chapters can vary from 5 to 30 minutes in total, and these must be completed in one sitting. But you can complete each chapter whenever!
Can I take a story or chapter more than once?
nugget.ai uses stories that contain domain skill questions to test your domain skill level. To ensure people are not simply retaking the story and changing your answers on these questions, we do not allow users to complete a story or chapter more than once.
What are badges?
nugget.ai awards badges in the app to award users for their progress and engagement. The more badges you achieve, the more you have engaged with the app, and the greater the chances are that your profile in the app is an accurate description of who you are as an employee. Employers who see that users have gained badges in the app are more likely to consider these users for a job.
What are coins for?
You gain coins from engaging with the platform and taking different career relevant stories. These coins can be redeemed for things like skipping the interview line for a job you are interested in and having a pre-set coffee date with a prospective employer.
What benefits can I get from using nugget.ai?
At nugget.ai we're helping talent showcase their unique abilities to employers to discover opportunities that will progress their careers.You can gain coins by engaging with the app and redeem these coins for favours such as skipping the interview line for a job you are interested in. You can also gain badges that entice employers to check out your profile. nugget.ai also has a variety of packages that you can get in on to improve your skills! These include a 30-minute consultation with a psychologist with an MA in industrial and organizational psychology, and personalized recommendations for routes to develop the skills relevant to your goals.
Can a story be customized to my team or company?
Yes, a story can be customized to your team/company. Although nugget.ai creates stories that can be applied across the board for a specific career path, we understand that companies may require stories that are more unique to account for aspects of organizational culture and strategies. nugget.ai also specializes in creating stories that consider the unique elements of the organizational context, the team context, and/or the unique qualities/duties of the job.
Are nugget.ai stories a stand-alone hiring tool or can I add them to my current hiring system?
We recommend placing the nugget.ai stories within a broader system of hiring tools. nugget.ai results are best used in conjunction with other hiring tools that you find to be effective for your company.
What insights can nugget.ai tell me about my team or company?
nugget.ai can help you to determine the people and domain skills that your teamor company has as well as the ones that could be further developed. By examining the profile of each of your employees, nugget.ai can help determine skills gaps of individual employees or teams, as well as areas that team members compliment one another.
How can nugget.ai help me hire?
nugget.ai can provide you unique information about your candidates based on their behaviour in real job simulations. Candidate profiles can help determine which candidates have the people and domain skills relevant for the job you are looking to hire for. Instead of basing the assessment of candidate skills on a self-report method, by using nugget.ai, you can know that the candidate has these skills because they demonstrated them in a job-relevant activity and not because they simply stated they have the skills. Not only will you be able to see the demonstrated skills of a candidate, nugget.ai can also provide you with a short list of the candidates best suited for the job so you do not have to spend hours of your time sifting through candidate’s resumes. There may even be candidates who you would not naturally consider based on their previous experience, but based on their demonstrated skills they would be a perfect fit! nugget.ai can help you identify these candidates! Finally, there may be employees within your organization that are perfect for a position that you are hiring for, but you didn’t know it. By having current employees fill out a nugget.ai assessment, we can help you to discover the best internal hires for your job opening.
How are nugget.ai stories different from other hiring methods?
nugget.ai stories are different from other traditional hiring methods because they place people in a real job simulation to complete an activity that would occur day-to-day on the job. These simulations are specially tailored to the career path of interest and can even be tailored to the organizational context. These simulations allow people to demonstrate their skills and abilities rather than self-reporting these skills and abilities. These simulations make nugget.ai tools stand out from other hiring methods that rely on interviews and questionnaires.
What are the issues with traditional hiring methods that nugget.ai helps address/mitigate?
Sometimes with hiring methods that ask the person to report the skills you have. Although this seems like an intuitive method (why not get the skills reported from the person who actually has those skills), many people inaccurately report these skills, or outright lie. Candidates may also just not be able to accurately self assess their skills. If any of these situations occur, then you may hire candidates who do not actually have the skills for the job. This will decrease the performance of your organization and could cause you to have to hire this candidate and start the whole hiring process over again (and who wants that?). Therefore, methods like nugget.ai, that focus on the demonstration of skills, can help you to hire your candidates using a more reliable method, ensuring you are hiring the right candidate right off the bat.
How should I format my responses?
There is no right or wrong way to format your responses. Try to think about how you would format your responses if you were actually working in this role presenting it to a manager.
What if I don’t complete the chapter in time?
That is okay! The timer is there to keep to the process standardized between users but it is not the case that your responses get thrown out just because you did not feel as if you completed the task within the allotted time frame. We still analyze the responses you were able to come up with and present results based on this data.
Can I close the browser and continue at a later time?
No, you are asked to complete the chapter in one sitting.
How does my performance on this activity affect my chances of getting the job?
Each chapter may be used as a stand-alone measure in the hiring process or used as one measure within a larger set of hiring measures. Furthermore, although we can offer recommended guidelines to our clients, we have no direct control over how organizations use the results to guide their hiring decisions.